Group Performance Management
Simply put, performance management includes activities to ensure that goals are consistently being met in an
effective and efficient manner. Performance management can focus on performance of the organization, a
department, processes to build a product or service, employees, etc. Information in this topic will give you some
sense of the overall activities involved in group performance management.
Human Resources Management
The Human Resources Management (HRM) function includes a variety of activities, and key among them is
deciding what staffing needs you have and whether to use independent contractors or hire employees to fill these
needs, recruiting and training the best employees, ensuring they are high performers, dealing with performance
issues, and ensuring your personnel and management practices conform to various regulations.
Basic Guide to Financial Management
New business leaders and managers have to develop at least basic skills in financial management. Expecting
others in the organization to manage finances is clearly asking for trouble.
Management Development Planning
A critical skill for anyone is the ability to manage their own learning. The highly motivated, self-directed reader
can gain a great deal of learning and other results from using the guidelines and materials in this library topic.
Overview of Training and Development
This is a step-by-step, all-in-one resource for consultants and leaders.
Program Planning and Management
There are a wide variety of uses of the term 'program' in organizations. In it's most general use, a program is a
collection of organizational resources that is geared to accomplish a certain major goal or set of goals.
Organizational Performance Management
Performance management can focus on performance of the organization, a department, processes to build a
product or service, employees
Problem Solving
There are many approaches to problem solving, depending on the nature of the problem and the people involved
in the problem. The more traditional, rational approach is typically used and involves, eg, clarifying description of
the problem, analyzing causes, identifying alternatives, assessing each alternative, choosing one, implementing it,
and evaluating whether the problem was solved or not.
Career Development
Businesses used to partner with employees to carry out employees' career planning and development.
Customer Satisfaction
Increasing competition (whether for-profit or nonprofit) is forcing businesses to pay much more attention to
satisfying customers.
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