Program Planning and Management
There are a wide variety of uses of the term 'program' in organizations. In it's most general use, a program is a
collection of organizational resources that is geared to accomplish a certain major goal or set of goals.
Organizational Performance Management
Performance management can focus on performance of the organization, a department, processes to build a
product or service, employees
Problem Solving
There are many approaches to problem solving, depending on the nature of the problem and the people involved
in the problem. The more traditional, rational approach is typically used and involves, eg, clarifying description of
the problem, analyzing causes, identifying alternatives, assessing each alternative, choosing one, implementing it,
and evaluating whether the problem was solved or not.
Career Development
Businesses used to partner with employees to carry out employees' career planning and development.
Customer Satisfaction
Increasing competition (whether for-profit or nonprofit) is forcing businesses to pay much more attention to
satisfying customers.
Management Function of Coordinating / Controlling:
Basically, organizational coordination and control is taking a systematic approach to figuring out if you're doing
what you wanted to be doing or not. It's the part of planning after you've decided what you wanted to be doing.
Below are some of the major approaches to organizational control and coordination.
Risk Management
Risk management often focuses on matters of insurance. However, there are several other major considerations
when assessing areas of risk in your business. Read the following sections in this overall topic, too.
Public and Media Relations
Public relations includes ongoing activities to ensure the organization has a strong public image. Public relations
activities include helping the public to understand the organization and its products.
Product and Service Management
Product (or service) management includes a wide range of management activities, ranging from the time that
there's a new idea for a product to eventually providing ongoing support to customers who have purchased the
new product. Every organization conducts product management, whether it's done intentionally or unintentionally.
Planning in Organizations
Planning is traditionally considered to be one of the four major functions of management, along with organizing,
leading and coordinating/controlling
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