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Overview of Training and Development



EBook NameOverview of Training and Development
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Ebook Added On Added On: 28-Sep-2006
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EBook Category Category: Marketing

EBook Description: This is a step-by-step, all-in-one resource for consultants and leaders.


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Program Planning and Management

There are a wide variety of uses of the term 'program' in organizations. In it's most general use, a program is a collection of organizational resources that is geared to accomplish a certain major goal or set of goals.

Organizational Performance Management

Performance management can focus on performance of the organization, a department, processes to build a product or service, employees

Problem Solving

There are many approaches to problem solving, depending on the nature of the problem and the people involved in the problem. The more traditional, rational approach is typically used and involves, eg, clarifying description of the problem, analyzing causes, identifying alternatives, assessing each alternative, choosing one, implementing it, and evaluating whether the problem was solved or not.

Career Development

Businesses used to partner with employees to carry out employees' career planning and development.

Customer Satisfaction

Increasing competition (whether for-profit or nonprofit) is forcing businesses to pay much more attention to satisfying customers.

Management Function of Coordinating / Controlling:

Basically, organizational coordination and control is taking a systematic approach to figuring out if you're doing what you wanted to be doing or not. It's the part of planning after you've decided what you wanted to be doing. Below are some of the major approaches to organizational control and coordination.

Risk Management

Risk management often focuses on matters of insurance. However, there are several other major considerations when assessing areas of risk in your business. Read the following sections in this overall topic, too.

Public and Media Relations

Public relations includes ongoing activities to ensure the organization has a strong public image. Public relations activities include helping the public to understand the organization and its products.

Product and Service Management

Product (or service) management includes a wide range of management activities, ranging from the time that there's a new idea for a product to eventually providing ongoing support to customers who have purchased the new product. Every organization conducts product management, whether it's done intentionally or unintentionally.

Planning in Organizations

Planning is traditionally considered to be one of the four major functions of management, along with organizing, leading and coordinating/controlling

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