Customer Satisfaction
Increasing competition (whether for-profit or nonprofit) is forcing businesses to pay much more attention to
satisfying customers.
Management Function of Coordinating / Controlling:
Basically, organizational coordination and control is taking a systematic approach to figuring out if you're doing
what you wanted to be doing or not. It's the part of planning after you've decided what you wanted to be doing.
Below are some of the major approaches to organizational control and coordination.
Risk Management
Risk management often focuses on matters of insurance. However, there are several other major considerations
when assessing areas of risk in your business. Read the following sections in this overall topic, too.
Public and Media Relations
Public relations includes ongoing activities to ensure the organization has a strong public image. Public relations
activities include helping the public to understand the organization and its products.
Product and Service Management
Product (or service) management includes a wide range of management activities, ranging from the time that
there's a new idea for a product to eventually providing ongoing support to customers who have purchased the
new product. Every organization conducts product management, whether it's done intentionally or unintentionally.
Planning in Organizations
Planning is traditionally considered to be one of the four major functions of management, along with organizing,
leading and coordinating/controlling
Personal Development
The focus of the Free Management Library is on resources for professional, management and organization
development. At the core of these types of development is personal development.
All About Marketing
Basically, you might look at marketing as the wide range of activities involved in making sure that you're
continuing to meet the needs of your customers and are getting appropriate value in return.
Free, On-Line Guide to Staffing
On-Line Guide
Basic Guide to Non-Profit Financial Management
New nonprofit leaders and managers have to develop at least basic skills in financial management.
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